Terms & Conditions

  • If the quote is accepted and you want to go ahead, we will ask you to pay a 50% deposit before we go into production.

  • Hand made blinds and curtains take approximately 4-6 weeks.  Any other blinds, 2-3 weeks. This is dependent on the fabric you choose being in stock and passed by our maker's quality control.

  • Once your 50% deposit has been paid, the work will commence.

  • If you are unable to pay by bank transfer, we can accept Mastercard, Visa, Switch, Solo and Delta as valid methods of payment.

  • All items are Made-to-Measure so cannot be returned and full payment will be required.

  • Balance payments must be made on the the last working day before fitting.

  • Delays may occur due to our suppliers. We will endeavour to make sure you are kept up to date with how things are progressing.

  • Every window comes with it's own complication.  We will discuss these fully before going ahead.

  • Our invoices will include VAT.

  • We sometimes run 10% off promotions which are not in conjunction with any other offers and not available during our sale periods.  This offer can be applied to fabrics and our Made-to-Measure services.